POLTI uses the services provided by Parcel Force for the delivery of products purchased on www.polti.com
The sale and shipment of products is made exclusively on the United Kingdom territory. Shipping throughout United Kingdom is always free for orders greater than or equal to 50£.
For orders whose amount is less than 50£ the rate is 5.80 £ VAT included
In case of return, the customer will be refunded for all payments made in favour of Polti, including delivery costs (except for any additional costs resulting from the Customer's choice of a type of delivery other than the least expensive standard delivery type offered by Polti), within 14 days from the day the Customer informed Polti about its decision to terminate the purchase contract and ordered the return of the good. These refunds will be made using the same means of payment used by the customer for the initial transaction, unless the customer has expressly agreed otherwise; In any case, the customer will not incur any fees as a result of such reimbursement.
Polti accepts payments made with credit card or PayPal account. The payment procedure is done on secure and encrypted servers owned by the payment service provider which ensures the processing of data without any intervention by Polti or other third party. By filling in the dedicated space on the Site, you authorize Polti to charge the total amount of the order, including shipping costs, on your credit card.