Frequent questions

Use the search field to find answers to the most frequently asked questions about Polti household appliances for the care and disinfection of the home and workplace.

Here are some topics you might be interested in:

General
How long does it take to steam clean?

With the Polti Vaporetto, you can clean quicker and the results last longer because you dissolve and collect dirt much more easily compared to other systems. What’s more, clean, degreased and sanitised surfaces do not attract dust and new dirt, so they remain cleaner for longer. A single product that reaches everywhere, cleanly and without the need for constant changes. With the Polti Vaporetto, you can get rid of all the tools you usually use to clean your home, which need to be washed, rinsed, retrieved from their place and put back in order: sponges, brooms, dustpans, buckets, mops, cloths, brushes, cobweb dusters, feather dusters, carpet beaters, squeegees, ladders for high surfaces, detergents suitable for various surfaces, and so on and so forth - all gone! What's more, the power of steam dissolves dirt easily, without the need to scrub and so entailing less effort.

Does Polti steam disinfect?

Yes, Polti Vaporetto products that are used with the Vaporflexi brush are SDDs - Steam Disinfection Devices in accordance with the AFNOR NF T72-110 - March 2019 standard, certifying that they have been tested for medical use and demonstrate virucidal, bactericidal, sporicidal, fungicidal and levurocidal effects and also work on mould.

What is the safety cap?

The safety cap, a Polti global patent, cannot be unscrewed if there is still pressure inside the boiler, not even if the appliance is turned off. Combined with an independent mechanic valve, it guarantees maximum safety and reliability against any kind of unexpected opening.

What does SDD mean?

SDD means Steam Disinfection Device. Polti Vaporetto products that use the Vaporflexi brush are SDDs in compliance with the AFNOR NF T72-110 - March 2019 standard, certifying they have been tested for medical use and demonstrate virucidal, bactericidal, sporicidal, fungicidal and levuricidal effects and also work on mould.

How do I choose the ironing product best suited to my needs?

The Polti Vaporella range includes various kinds of products:

  • High-pressure steam generator iron: These are the best products for ironing. Thanks to the boiler that generates high-pressure steam, the steam performance is exceptional. These are the products best suited for people who have a lot of garments to iron and are looking for professional results.
  • Steam-generator irons: These are smaller and come with a separate large tank for ironing without frequent interruptions and offer a medium steam output. They are suited for anyone with a considerable amount of garments to iron and people who are looking for modern products that perform well.
  • Steam irons: Also called traditional irons, these are small, compact irons with an in-built water tank. They are suited for anyone looking for a practical and quick product and who doesn’t have a lot of garments to iron.
  • Vertical steamers: Also called garment steamers, these products are good for touch-ups as they don't require an ironing board and they are ready to use quickly, allowing you to iron out creases at the last minute before putting on a garment. They are also outstanding for freshening up fabrics, as the steam eliminates bad odours.
How is it possible to clean using only steam?

Steam cleans through three “physical” characteristics: water, temperature and pressure that, together, allow you to eliminate grease and dirt from every corner of your home.

WATER: steam is made up of water molecules which bind to dirt molecules on contact and start to “soften them”.

TEMPERATURE: the steam is delivered at such a temperature so as to be able to separate and dissolve the most stubborn dirt and grease and destroy any bacteria at the same time.

PRESSURE: the pressure definitely “detaches” dirt from the surfaces. You’ll merely have to collect it with a cloth or vacuum it.

What is the Polti Vaporetto?

It is the steam cleaner par excellence. With just the power of steam, it cuts through grease, cleans, sanitises and neutralises dust mites and allergens. Tests conducted by independent laboratories on the most common micro-organisms attest to the fact that Polti steam cleaners kill and eliminate up to 99.99% of viruses, germs and bacteria*. It provides deep cleaning, quickly and naturally.

*Tests conducted by independent laboratories on the most common microorganisms attest to the fact that Polti steam cleaners kill and eliminate up to 99.99% of viruses, germs and bacteria.

Ironing
How do I choose the ironing product best suited to my needs?

The Polti Vaporella range includes various kinds of products:

  • High-pressure steam generator iron: These are the best products for ironing. Thanks to the boiler that generates high-pressure steam, the steam performance is exceptional. These are the products best suited for people who have a lot of garments to iron and are looking for professional results.
  • Steam-generator irons: These are smaller and come with a separate large tank for ironing without frequent interruptions and offer a medium steam output. They are suited for anyone with a considerable amount of garments to iron and people who are looking for modern products that perform well.
  • Steam irons: Also called traditional irons, these are small, compact irons with an in-built water tank. They are suited for anyone looking for a practical and quick product and who doesn’t have a lot of garments to iron.
  • Vertical steamers: Also called garment steamers, these products are good for touch-ups as they don't require an ironing board and they are ready to use quickly, allowing you to iron out creases at the last minute before putting on a garment. They are also outstanding for freshening up fabrics, as the steam eliminates bad odours.
What is a steam generator iron and how is it different from a traditional iron?

A steam iron with boiler is an iron connected to a boiler where high-pressure steam is produced. The steam enters the iron after it has already been produced and when the pressure in the boiler is high. That is why the steam released from a pressurised boiler is different from that of a traditional steam iron. First and foremost, it produces much more of it and it is drier and more powerful, precisely because it is produced under pressure. A traditional iron has the advantage of being smaller and ready in just a few seconds.

The steam from the Polti Vaporella steam generator models is so potent that it can penetrate fibres and allows you to iron even several layers of fabric, such as folded sheets.

Who makes the Vaporella?

The Vaporella is only made by Polti. Safety, quality and service are guaranteed country wide with more than 40 years of experience from a company that invented the first steam generator iron for domestic use, as well as a leading manufacturer of steam cleaning and ironing appliances.

Steam cleaning
Who makes the Vaporetto?

The Vaporetto is only made by Polti. Safety, quality and widespread support within Italy are guaranteed by the more than 40 years of experience of a leader in the manufacture of steam appliances for cleaning and ironing.

How is it possible to clean using only steam?

Steam cleans through three “physical” characteristics: water, temperature and pressure that, together, allow you to eliminate grease and dirt from every corner of your home.

WATER: steam is made up of water molecules which bind to dirt molecules on contact and start to “soften them”.

TEMPERATURE: the steam is delivered at such a temperature so as to be able to separate and dissolve the most stubborn dirt and grease and destroy any bacteria at the same time.

PRESSURE: the pressure definitely “detaches” dirt from the surfaces. You’ll merely have to collect it with a cloth or vacuum it.

How long does it take to steam clean?

With the Polti Vaporetto, you can clean quicker and the results last longer because you dissolve and collect dirt much more easily compared to other systems. What’s more, clean, degreased and sanitised surfaces do not attract dust and new dirt, so they remain cleaner for longer. A single product that reaches everywhere, cleanly and without the need for constant changes. With the Polti Vaporetto, you can get rid of all the tools you usually use to clean your home, which need to be washed, rinsed, retrieved from their place and put back in order: sponges, brooms, dustpans, buckets, mops, cloths, brushes, cobweb dusters, feather dusters, carpet beaters, squeegees, ladders for high surfaces, detergents suitable for various surfaces, and so on and so forth - all gone! What's more, the power of steam dissolves dirt easily, without the need to scrub and so entailing less effort.

What can I clean with the steam of the Vaporetto?

Practically everything thanks to the supplied accessories: floors, windows, mirrors, tiles, grouting (getting rid of ugly black lines), cooktops (removing grease and food build-up), bathroom fixtures, mattresses (eliminating dust mites and allergens), sofas, upholstery, carpets and rugs, ovens, garden furniture, roller shutters and window and door fixtures, radiators, polishing gold, refreshing plants, clearing clogged sinks, cleaning car interiors, degreasing wheels... And if that wasn't enough, with most models in the range you can also iron with extremely powerful steam. All you have to do is add the iron accessory.

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