Can I clean the boiler by myself?
If you have a model with a safety cap, you can rinse the boiler as indicated in the instruction manual. If you have a model with unlimited operation time, we recommend maintaining the boiler at an authorised service centre. To find the closest SC to your home, please visit the following website: www.poltiassistance.com. To keep the appliance in full working order, we recommend using Kalstop: this is an organic, biodegradable and non-toxic product that prevents the formation of limescale inside the boiler.