Polti Moppy FAQs

The Polti Moppy is an innovative solution for cleaning all kinds of floors and washable vertical surfaces: thanks to its dual function, it captures dust with its electrostatic cloth and cleans and sanitises with its hot steam-charged cloth.

The Polti Moppy removes dirt and germs with the hot steam-charged cloth. If its effectiveness diminishes, it is most likely because the cloth is drying out or cooling down, so we recommend putting it back on the charging base to be sprayed again.

The microfibre cloths that come with the Polti Moppy apply the optimal amount of friction to remove and trap dirt from floors and washable vertical surfaces, without sacrificing maximum glide. If the cloth isn't gliding, this means that it is too dry, so we recommend putting it back on the charging base to be sprayed again.

No, if you use the Polti Moppy regularly, you don't need to empty the tank every time you clean.

The microfibre cloths provided in the box are suitable for all surfaces.

The microfibre cloths for the Polti Moppy can be purchased directly on our online store HERE.

The Polti Moppy is compatible with XXL electrostatic cloths that are normally found on the market, however they can be purchased directly on our online store HERE.

The Polti Moppy features a cordless mop that offers maximum freedom of movement. Light, flexible and with a height-adjustable telescopic handle. The large cleaning plate is thin, letting you reach even the most difficult-to-reach places and clean with ease. The Polti Moppy reaches everywhere and can also clean washable vertical surfaces. Ordinary steam mops can only clean floors. The Polti Moppy also captures dust with its electrostatic cloths. Steam mops have a range of action that is limited by the length of their power cable, but allow you to directly steam surfaces.

Immediate, practical and quick, the Polti Moppy is perfect for everyday cleaning. The Polti Moppy is bagless and bucketless, it doesn't waste water and doesn't require chemicals because it cleans and sanitises with a hot steam-charged cloth. Your hands will remain clean and dry and your floors will dry quicker without any streaks.

The Polti Moppy is doubly effective at removing and eliminating dirt, germs and bacteria: 1. Laboratory tests prove that the Polti Moppy removes 99.9%* of germs and bacteria from surfaces in one stroke and that the dirt collected by the microfibre cloth is retained. 2. When it comes it eliminating micro-organisms, laboratory tests have proven that spraying the cloth with steam on the base eliminates 99.9%* of bacteria and germs. *Polti Moppy has been tested on the most common bacteria such as Escherichia coli, Enterococcus faecalis, Pseudomonas aeruginosa, Salmonella enterica, Aspergillus brasiliensis. It removes 99.9% of viruses, germs and bacteria from surfaces in a single stroke and traps them. It also eliminates 99.9% of viruses, germs and bacteria from the cloth when steaming on the charging base.

Apply the electrostatic cloth directly over the dry microfibre cloth to remove dirt, animal fur and hair from floors. Remove the electrostatic cloth and steam the microfibre cloth to clean it.

No, the Polti Moppy mop does not dispense steam. The steam is delivered from the base when the mop is placed in the correct position. In doing so, the microfibre cloth is soaked in steam and is ready to clean in seconds.

No, the Polti Moppy is only used with the cloth, which removes the dirt. Even the electrostatic cloth for removing dust must be layered over the dry microfibre cloth.

The Polti Moppy base serves two functions: it tops up the cloth with steam and eliminates the germs and bacteria gathered from surfaces. Put it back on the base when you feel that you need to dampen the cloth. For example, if it is not gliding as well over surfaces, or when you want to eliminate germs. The more you top up the cloth with steam, the damper it will be.

Steam cleaning is effective without the need for detergents. You don’t need to use chemical detergents to clean and that is the great advantage offered by using the Polti Moppy. It doesn’t pollute and you save money.

With the Polti Moppy, you can clean all kinds of floors, such as marble, terracotta, stoneware and parquet flooring, as well as washable vertical surfaces, such as tiled walls, doors and cupboard doors.

You can sanitise the cloth by placing the mop on the base: the released steam eliminates 99.9%* of bacteria and germs, as the tests conducted by an independent third-party laboratory attest. After 20 seconds, a green light will come on to confirm that the cloth has been sanitised. *Polti Moppy has been tested on the most common bacteria such as Escherichia coli, Enterococcus faecalis, Pseudomonas aeruginosa, Salmonella enterica, Aspergillus brasiliensis. It removes 99.9% of viruses, germs and bacteria from surfaces in a single stroke and traps them. It also eliminates 99.9% of viruses, germs and bacteria from the cloth when steaming on the charging base.

With a full tank (700 ml) you can clean up to 200 m2. This result varies depending on many factors: the type of surface to be treated and the amount of steam loaded onto the microfibre cloth. The Polti Moppy has a continuous refill. The tank can be refilled at any time, you don't need to stop!

Different kinds of cloths are included in the box: microfibre cloths for steam cleaning and electrostatic cloths for capturing dust (the number of cloths included can vary depending on the model).

The Polti Moppy is practical and easy to use and works with normal tap water.